Volume 18, No. 5, 2021
Conceiving and Creating a Diagnosis Chatbot to Back Up Primary Health Services
Kumud Pant , Bhasker Pant , Dibyahash Bordoloi
Abstract
The use of technology in the medical field is rapidly expanding. The delivery of healthcare and the nature of the patient-doctor relationship have both been revolutionized by technological advancements. Both patients and physicians have benefited from the revolutionary effects of artificial intelligence and chatbots in the medical field. An interactive diagnostic tool is needed to improve the healthcare system. Chabot is built on top of the newest machine learning technologies, including the decision tree algorithm, to aid users in self-diagnosis. The system will be trained to interpret user queries about different ailments through natural language processing and provide accurate answers. Like Siri, Alexa, etc., the system may be utilized for efficient information extraction, but its focus will be narrowed to illness diagnosis.
Pages: 3157-3164
Keywords: Chatbots, Health care, Natural Language Processing, Machine Learning, Diagnostic bot.