Volume 18, No. 1, 2021
Assessment Of The Service Quality Of The Lecture Hall, National E conomics University, Hanoi – Framework And Relevant Regulations For Designing, Constructing Universities
Nguyen Anh Thu, PhD , Nguyen Trong Diep, LLD (corresponding) , Nguyen Trong Diep, LLD (corresponding) , Dinh Tran Ngoc Huy, MBA (corresponding) , Nguyen Thu Thuy, PhD (corresponding) , Nguyen Dinh Trung, PhD (corresponding) , Ly Thi Hue, PhD
Abstract
The purpose of this study focuses on studying the service quality of the lecture hall, which is assessed through the lecture service department itself, National Economics University Hanoi. By using description, qualitative analysis including synthesis and inductive methods, This study finds out that TCVN 3981:1985 on Universities - Design standards requires: the entire premises of a university must be fully researched and designed, and well settled on the relationship between immediate construction and future development, permanent construction works with temporary ones, especially is for learning, scientific research and practice workshops.
Pages: 1917-1928
Keywords: service quality, regulations, building, universities, lecture hall.