Volume 18, No. 6, 2021
From Knowledge Management To Job Satisfaction: Analysing The Role Of Organizational Commitment In Public Hospitals
Syed Majid Khalil , Dr. Muhammad Ibrahim Khan , Syed Mohsin Ali Shah , Syed Haider Khalil , Fahad Sultan , Wisal Ahmad
Abstract
Our study looks at how knowledge management affects work satisfaction using organisational commitment as a mediator. Using a non-probability random sample approach, information was gathered from 270 nurses employed by public hospitals in the Pakistani cities of Islamabad, Peshawar, and Mardan. Through the use of structural equation modelling, the hypotheses were examined. The results showed that knowledge management has a big impact on work satisfaction. Furthermore, it is shown that one of the important mediators between knowledge management and work satisfaction is organisational commitment. The conclusions of the present investigation were supported by the social exchange theory. Knowledge management and work satisfaction literature has received some theoretical and practical contributions. Future study directions and research limits are also discussed.
Pages: 8061-8075
Keywords: knowledge management practices, organizational commitment, job satisfaction, social exchange theory.